Banco BBVA

Terrible service, my dad went to activate his debit card that I processed for him digitally. And without his consent, they searched his bureau and requested a credit card that arrived at his house. He went to cancel it, they told him that's it and what they did was activate it, I received the emails. He came back to ask for it to be canceled because he doesn't want it, he never asked for it and they told him that he had to pay insurance to cancel the credit one and "be able to keep" the debit one, he didn't want to so they told him that they would cancel the credit and debit together and They left him without his debit card for which he had already paid the plastic. I have been handling credit and debit for many years and I know perfectly how it works, my dad sadly does not and I was not there to go with him. May everything be returned to you and multiplied. I hope they run them. They are employees, not owners of the millions. Ridiculous.

The ATM did not give me my money, they do not work or are not maintained, I went to report and it turns out that they did not find anything and that the problem is mine, sending me to dial their telephone line, and not returning my money, terrible service

Terrible service, the manager and the staff are of no use, nor do they attend to anyone without a turn before those who are trained, nor, being preferential, do management respect the shifts.

Clean and good care

It turns out that they give appointments by phone, terrible service from the executives.